Direct Sales Channel & Shopping
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Direct Sales Channel and Shopping is a sub domain of the Sales domain. The following tasks are within the scope of this sub domain. The following tasks are within the scope of this sub domain. It provides direct sales channels and is responsible for the search of products (i.e. flight products and bundles). It also creates offers (including ancilliaries) and reservations and handles the (re-)book and order. Furthermore the sub domain is responsible for ancillary services, cross-selling, up-selling, product bundling and provides a shopping cart.