Passenger Check-in
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Passenger Check-In is a sub domain of the Network & Fleet Planning domain. The ground operations primary related to the passenger until they entered the aircraft are the subject of this sub domain. It includes following tasks. It is managing check-in and boarding process including check of reservation vs. ticket, documents issuing for boarding pass, voucher, "etix®" receipts, includes Self-service check-in incl. baggage (kiosk, web and mobile). It is also responsible for automatic check-in, interline through check-in processes. Furthermore it is accepting of baggage and collecting excess fees and fees for additional chargeable services (e.g. ASR). Moreover it is handling passengers on waiting list and irregularities like over bookings and checking documents required for checked-in segments (APIS, Passport and Visa) and transmit data. Lastly, it is issuing vouchers (e.g. meal vouchers, lounge invitations) during regular & irregular operations