A Business Process is defined as a unit of internal behaviour or collection of causally-related units of internal behaviour intended to produce a defined set of products and services.
A Business Process describes the internal behaviour performed by a Business Role that is required to produce a set of products and services. For a consumer the required behaviour is not of interest so a process is designated "Internal".
The name of a Business Process should preferably be or contain a verb in the simple present tense.
Business. Behavioural.
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