Copyright © 2015 The Open Group
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IT4IT™ Reference Architecture, Version 2.0 Technical Standard Copyright © 2015 The Open Group Mobile Edition |
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2.1 Service Lifecycle Data Object (Data Object)
2.6 Service Model Backbone Data Object
3.1 What is the IT Value Chain?
3.2 IT Value Chain and IT4IT Reference Architecture
3.4 IT4IT Reference Architecture
4.2 IT4IT Abstraction Levels and Class Structure
4.2.2 Concepts at Level 1: End-to-End Overview
4.2.3 Level 1 Reference Architecture Model
4.2.4 Concepts at Level 2: Value Stream Documentation
4.2.5 Level 2 Reference Architecture Diagram (Example)
4.2.6 Concepts at Level 3: Vendor-Independent Architecture
4.2.7 Level 3 Reference Architecture Diagram (Example)
4.2.8 Concepts at Levels 4 and 5 – Vendor Extensions
5 Strategy to Portfolio (S2P) Value Stream
5.2 Business Value Proposition
5.3 Key Performance Indicators
5.4.1 Enterprise Architecture Functional Component
5.4.2 Policy Functional Component
5.4.3 Proposal Functional Component
5.4.4 Portfolio Demand Functional Component
5.4.5 Service Portfolio Functional Component
5.4.6 IT Investment Portfolio Auxiliary Functional Component
6 Requirement to Deploy (R2D) Value Stream
6.2 Business Value Proposition
6.3 Key Performance Indicators
6.4.1 Project Functional Component
6.4.2 Requirement Functional Component
6.4.3 Service Design Functional Component
6.4.4 Source Control Functional Component
6.4.5 Build Functional Component
6.4.6 Build Package Functional Component
6.4.7 Release Composition Functional Component
6.4.8 Test Functional Component
6.4.9 Defect Functional Component
7 Request to Fulfill (R2F) Value Stream
7.2 Business Value Proposition
7.3 Key Performance Indicators
7.4.1 Engagement Experience Portal (Secondary Functional Component)
7.4.2 Offer Consumption Functional Component
7.4.3 Offer Management Functional Component
7.4.4 Catalog Composition Functional Component
7.4.5 Request Rationalization Functional Component
7.4.6 Fulfillment Execution Functional Component
7.4.7 Usage Functional Component
7.4.8 Chargeback/Showback Functional Component
7.4.9 Knowledge & Collaboration Supporting Function
8 Detect to Correct (D2C) Value Stream
8.2 Business Value Proposition
8.3 Key Performance Indicators
8.4.1 Service Monitoring Functional Component
8.4.2 Event Functional Component
8.4.3 Incident Functional Component
8.4.4 Problem Functional Component
8.4.5 Change Control Functional Component
8.4.6 Configuration Management Functional Component
8.4.7 Diagnostics & Remediation Functional Component
8.4.8 Service Level Functional Component
8.4.9 Other IT Operations Areas
A.3.1 Business Drivers for an Improved IT Operating Model
A.5 Strategy to Portfolio Value Stream
A.5.1 Related Standards, Frameworks, and Guidance
A.6 Requirement to Deploy Value Stream
A.6.1 Related Standards, Frameworks, and Guidance
A.7 Request to Fulfill Value Stream
A.7.1 Related Standards, Frameworks, and Guidance
A.8 Detect to Correct Value Stream
A.8.1 Related Standards, Frameworks, and Guidance
Downloads of the IT4IT™ Reference Architecture, Version 2.0 documentation, are available under license from the IT4IT™ information web site. The license is free to any organization wishing to use IT4IT entirely for internal purposes (for example, to develop an information system architecture for use within that organization). A book is also available (in pdf) from The Open Group Bookstore as document C155.
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