Ineffective Techniques

This appendix lists techniques that should be avoided when aiming for consensus decisions and the reasons for doing so.

Voting

Voting is competitive rather then cooperative, framing decision-making into a win/lose dichotomy that ignores the possibility of compromise or other potential solutions. A majority decision reduces the commitment of each individual decision-maker to the decision. Members of the minority position may have a sense of reduced responsibility for the ultimate decision.

Using Favors or Promises

Offering side deals or promises to win support can undermine the integrity of the process, leading to agreements based on personal or corporate gain rather than collective interest.

Avoiding Difficult Conversations

Steering clear of difficult but necessary conversations, such as addressing conflicts or divergent opinions, can result in decisions that do not reflect the true needs or concerns of all the group members.

Rushing the Process

Moving too quickly through the decision-making stages without allowing enough time for reflection, discussion, or resolving disagreements can lead to premature or poorly thought-out decisions.

Failing to Appoint a Facilitator

Without a neutral facilitator to guide the discussion, decision-making can become chaotic, allowing dominant voices to overpower others or the group to get stuck in unproductive loops.

Assumed Agreement

Assuming that silence or lack of immediate objection means agreement can lead to decisions that are not truly supported by the group, causing dissatisfaction or future push-back. As a reminder, silence should not be taken as agreement. Instead, participation should be encouraged from non-contributing attendees by seeking their input and offering positive feedback after they have spoken. This approach not only makes participants feel valued, it also fosters a more inclusive and engaging environment.

The use of circulating a Consent List after a meeting and calling for any objections is also a good technique to allow for some reflection on decisions.

Social Pressure

Applying social pressure to silence dissenting opinions or push individuals to agree just to avoid conflict undermines genuine consensus and may lead to resentment or lack of commitment.

Ambiguous Communication

Failing to articulate or clarify the decision, leaving it open to different interpretations, can lead to confusion and undermine the sense of shared understanding that consensus aims to achieve.

Dismissing Concerns

Dismissing the concerns of minority participants can create decisions that lack full support and may lead to resistance or the need for re-evaluation later.