|
|
Customer order monitoring project |
Redesigned business processes |
|
|
Customer order monitoring project |
Deployed Customer order monitoring application |
|
|
CRM project |
Redesigned business processes |
|
|
CRM project |
Deployed CRM application |
|
|
Current state |
Transition state |
|
|
Transition state |
Target state |
|
|
Transition state |
CRM system |
|
|
Transition state |
Approve customer data |
|
|
Transition state |
Customer approval service |
|
|
Transition state |
Process customer order |
|
|
Target state |
Customer order monitoring application |
|
|
Target state |
Order information service |
|
|
Target state |
Track customer order |
|
|
Deployed CRM application |
CRM system |
|
|
CRM transformation program |
CRM project |
|
|
CRM transformation program |
Customer order monitoring project |
|
|
Redesigned business processes |
Process customer order |
|
|
Redesigned business processes |
Approve customer data |
|
|
Redesigned business processes |
Customer approval service |
|
|
Redesigned business processes |
Track customer order |
|
|
Redesigned business processes |
Order information service |
|
|
Deployed Customer order monitoring application |
Customer order monitoring application |