Acronyms and Abbreviations

API Application Program Interface

ARTS Association for Retail Technology Standards

BIAN Banking Industry Architecture Network

BRM Business Risk Management

BYOD Bring Your Own Device

CapEx Capital Expenditure

CI Configuration Item

CIO Chief Information Officer

CMMI Capability Maturity Model Integration

COBIT Control Objectives for Information and Related Technology

COTS Commercial Off-The-Shelf

CPU Central Processing Unit

CRUD Create, Read, Update, Delete

CSS Cascading Style Sheet

DevOps Development and Operations

DevOpsSec Applying DevOps principles to Security

DML Definitive Media Library

ECSS European Cooperation for Space Standardization

EMMM Exploration, Mining, Metals & Minerals (The Open Group)

eTOM Business Process Framework (TM Forum)

HTML Hypertext Mark-up Language

IaaS Infrastructure as a Service

ISACA Information Systems Audit and Control Association

ISO International Standards Organization

IT Information Technology

ITIL Information Technology Infrastructure Library

JS Java Script

KPI Key Performance Indicator

KRI Key Risk Indicator

MTBF Mean Time Between Failures

MTTR Mean Time To Repair

OLA Operational-Level Agreement

OpEx Operating Expenditure

PaaS Platform as a Service

PMBOK Project Management Body of Knowledge

PMO Project Management Office

QA Quality Assurance

R&D Research and Development

RFC Request for Change

ROI Return On Investment

SaaS Software as a Service

SAFe Scaled Agile Framework

SIEM Security Information and Event Management

SLA Service-Level Agreement

SLM Service-Level Management

SLO Service-Level Objective

SME Subject Matter Expert

SOA Service-Oriented Architecture

TCO Total Cost of Ownership

TOSCA Topology and Orchestration Specification for Cloud Applications (OASIS)

UAT User Acceptance Testing

UC Underpinning Contract

UML Unified Modeling Language

URL Uniform Resource Locator

XaaS X as a Service