1. Introduction

1.1. Objective

This document is intended to assist individuals and organizations who wish to create and manage product offerings with an increasing digital component, or lead their organization through Digital Transformation. It is a synthesis of practices and guidance from a wide variety of practitioners and professional communities active in digital technology. It integrates concepts from diverse sources such as business model innovation, product research and monetization, behavioral economics, Agile, DevOps, Enterprise Architecture, organizational development, service management, product management, data management, operations management, and corporate governance. Through providing an integrated and rationalized framework, based on notable and proven practices and perspectives, this document is positioned as leading guidance for digital technology and management professionals worldwide.

1.2. Overview

This document describes the resources, services, and assets that may be involved in creating and delivering such experiences. It provides guidance for the Digital Practitioner, whether based in a traditional "IT" organization, manufacturing unit, sales, customer support, or embedded in a cutting-edge integrated product team.

1.3. Conformance

Readers are advised to check The Open Group website for any conformance and certification requirements referencing this standard.

1.4. Terminology

For the purposes of this document, the following terminology definitions apply:


Describes a possible feature or behavior available to the user or application.


Describes a feature or behavior that is optional. To avoid ambiguity, the opposite of “may” is expressed as “need not”, instead of “may not”.


Describes a feature or behavior that is a requirement. To avoid ambiguity, do not use “must” as an alternative to “shall”.

Shall not

Describes a feature or behavior that is an absolute prohibition.


Describes a feature or behavior that is recommended but not required.


Same meaning as “shall”; “shall” is the preferred term.

1.5. Future Directions

While digital is a fast-evolving field, the intent of this document is to identify the business and technical practices needed for a digital business, and to stay as independent of the implementation technology as possible. However, it is expected that this document will need to be revised from time to time to remain current with both practice and technology. To maintain the coherence of the document in the face of this evolution, a set of Principles of the DPBoK Standard have been established.