Author biography
Charles Betz, founder of Digital Management Academy, is a specialist in digital and IT management, focusing on IT operating models. He is currently an instructor at the University of St. Thomas and also consults, trains, and advises. He spent 6 years at Wells Fargo as Enterprise Architect for IT Portfolio Management and Systems Management. He has held product owner, architect and analyst positions for AT&T, Best Buy, Target, EMA, and Accenture, specializing in IT management, cloud, and Enterprise Architecture.
He is the author of Architecture and Patterns for IT Management, a comprehensive reference architecture for the “business of IT.” He has served as an ITIL reviewer and CObIT author, and co-author of several works with Lean collaborators and for ISACA’s CObIT. Invited to the IT4IT Consortium Strategy Board, Charles led the IT4IT transition to an open standard as The Open Group IT4IT Forum. He is active in the Minnesota professional community, and has served as the chair of the Minnesota Association of Enterprise Architects. Charlie presents and keynotes frequently at national and international events related to IT service management, architecture, and Agile methods. His current interests include:
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IT management and organization
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Agile and DevOps methods, especially in terms of underlying theory and effective pedagogy
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Improving higher education institutional response to digital workforce needs
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IT frameworks and bodies of knowledge (ITIL, the TOGAF standard , CObIT, the IT4IT Reference model) and their relationship to IT operating models
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Virtual simulations of digital delivery environments for instructional purposes
Charlie lives in Minneapolis, Minnesota with his wife Sue and son Keane.