Marketing & Customer Care Capability Map
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A service for crediting miles to a customer for each booking.
A service for crediting miles to a customer for each booking.
Analyze Customer Relationship
Book Awards
Connect Social Media
Customer Communication
Customer Profile Management
Direct Marketing
Earn Miles
Feedback & Complaint
Loyalty
Maintain Customer Master Data
Maintain Customer Preferences
Manage After Sales
Manage Campaigns
Manage Customer Claims
Manage Customer Feedback
Manage Customer Profile
Manage Customer Surveys
Manage Loyalty Accounts
Manage Sales Promotions
Marketing & Customer Care
Notify Service Disruption
Notify Service Fulfillment
Provide Partnership Accrual
Provide Personalized Offers
Spend Miles
