Part II Conclusion
In this section, we considered the basic elements necessary for a collaborative product team to achieve success while still at a manageable human scale.
Our IT-centric team needed capabilities for evolving its product, managing its work, and operating its product. In some cases, time and space shifting might drive the team to automate basic capabilities such as work management and ticketing. However, the overall assumption was that, for the most part, people are co-located and still can communicate with minimal friction.
Part II leads logically to Part III. We have a high-functioning team. But a team cannot scale indefinitely. We now have no choice but to organize as a team of teams.